[beastbeats]

[mxr]

[Ravenclaw]

kas oskate soovitada mõistliku hinnaga netipoodi, ise väga tihti just netist ei telli mänge aga kange tahtmine on osta Gears of War 3, zavvis on hind 37,85£ ja transa tasuta (kui ma õigesti mäletan) samas kui nad samal päeval välja saadavad kui mäng välja tuleb siis jõuab see alles 2 nädala pärast. Kui kellelgi kogemust poodidest kes varem välja saadavad ja hinnad mõistlikud siis hea meelega telliks hoopis sealt.

[beastbeats]

Ravenclaw, Zavvi's (samuti TheHut'is) pole enam saatmine tasuta - nüüd on £0.99 + oht, et toll tahab oma (kui saadetakse Kanali saartelt, mis ei kuulu EU majandusruumi)...

[Tom-D]

[T4]

[xSullx]

Vb. on GAME'il reeglid muutunud. Kuid olen saanud kätte pre-order mänge riliis kuupäeval. Täpsemalt siis Forza3 - esimene achievement on saadud samal kuupäeval, millal euroopas välja tuli. Seega saadetakse enne riliisi ikkagi välja küll, et saaksid ka enamvähem õigel ajal kätte. Tõsi, see on ainuke mäng, mis on riliisiks kätte jõudnud. Kuid kui muidu võtab GAME'ist postitamine umbes nädal, vb. päev, kaks vähem. Siis olen saanud päev, paar pärast mängu ametlikku väljalaske kuupäeva kätte küll. Seega kui on GAME'is shippd, on ka suur tõenäosus, et on shipped.

[Tom-D]

Kas sa ei saanud Gears 3 kohta e-maili, kus selgitati, et võetakse raha varem maha, kuna pr-ordereid on lihtsalt liiga palju ja nendega on vaja varem tegelema hakata? Samas kirjas selgitati ka, kuidas antud mängu shipping käib. Pole GAME-l mingeid reegleid, shipivad täpselt nii nagu heaks arvavad. Praegu on suure nõudluse pärast lihtsalt eriolukord ja mängud antakse varem kulleri kätte, et ennetada suure pakkide arvu tõttu tekkivat segadust ametlikul kuupäeval/selle eel. Ka mina olen mänge varem kätte saanud sealt, praegu käib jutt Gears 3 kohta. Või ei saanudki sa kirja/ei lugenud seda korralikult läbi?

Spoiler

tsitaat:

Thank you for preordering Gears of War 3 from GAME.co.uk Due to the epic size of Gears of War 3 we have a lot to do to make sure it gets to you in time for launch day. As a result, we will be processing your order and charging your payment card a little earlier than usual. You may receive an email informing you that your order has been cancelled. If your order has been cancelled please place a new order on www.game.co.uk/gearsofwar If your payment has been successful you will receive an email letting you know that your order is on its way. It will not reach you early, this just means its being held by the courier ready for delivery on launch day. Please note all courier tracking numbers will not be active until the evening prior to the release date. If you have any queries please don't hesitate to contact our Customer Service Team: http://www.game.co.uk/contact The Customer Service Team GAME.co.uk

Seega on su pakk kulleri käes hoiul ja välja saadetakse ta ametlikul päeval või sellele eelneval päeval.

[aivo80]

Tom-D, ma siiani ootan neilt vastust enda pre orderi kohta. Oli tellitud 5 Battlefield 3. mis on peale uut kodukat kadunud. Esialgu ei julge uut pre orderit ka sisse anda.

[Tom-D]

Oeh, selle GAME-ga on hetkel natukene keerulised lood jah, soovitan kõigil hetkel vältida seda poodi ja osta oma mängud shopto.net, 365games.co.uk, zavvi.com/thehut.com või mõne muu netikaupluse kaudu. Las nad loksutavad oma süsteemid paika. Telefoni teel neid eile tabada ei õnnestunud, kõik on hõivatud. Kodulehel on üleval ka ametlik vabandus:

Spoiler

tsitaat:

Message to Customers Dear Customer, Since we launched our new website at end of August we have experienced some issues that have affected some of our customers. We would like to apologise for any inconvenience these issues may have caused and want to take this opportunity to share with you what happened and what we have been doing about it. Locked Accounts - When we moved the customer accounts from our old system to our new one, a very limited number of account credentials were slightly altered. We identified the issue and resolved it for the majority of customers. However, due to the secure nature of our data tools, there remain a few of accounts that are still inaccessible. If you are unable to access your account, we would recommend that you first follow the "forgotten" password process as outlined here on our "Forgotten Password Page". If that doesn work then please contact our Customer Service team via email at customer.services@game.co.uk Preorders Confirmation - We know how important your preorders are and have worked hard to ensure that we meet our Preorder Promise (see details here). There have been delays in transmitting Pre-order Despatch emails, but this has not delayed the processing of any orders. We do appreciate that it can be worrying to not have received confirmation of your preorder's despatch, but can reassure you that we will continue to ship preorders in time for release date whilst we resolve the email issue. Missing orders in Account Summary - During the migration of some orders and preorders from our old system to the new system, some orders failed to transfer correctly. These orders were securely retained on the old system whilst our technical teams worked to move them correctly. This took us longer than we had anticipated but during this period, all the affected orders were held safe and any concerns that they had been accidentally cancelled are not founded. There remain a small number of orders that have yet to be migrated and we continue to work to resolve this as soon as possible. If you are still missing an order from your "Track Order" page, we are aware of the issue and you do not need to alert us to the fact, however if you wish to discuss any missing orders, please contact us via email at customer.services@game.co.uk. Missing Order Cancellation Button - As a result of the issues we experienced during the migration of some orders from our old system to the new one, we took the precautionary step of removing the "cancel or amend" option from some preorders within the "Order Tracking" page. Customers who wished to amend or cancel an affected order were asked to contact our Customer Service team so that they could make the required order changes. This was a precaution that has now been removed for most orders. There remains a handful of orders that are still held in a protected state and we are working to contact the customers concerned to resolve any outstanding issues. Missing Reward Card Points - Some customers have reported issues or discrepancies with their Reward Card balances. We have seen some delays in updating account balances in some circumstances. Please note that balances are being displayed in units of £2-50, this may not reflect your full points balance. However all Reward Point activity is being accurately recorded and the majority of discrepancies will be resolved in due course. Please allow a couple of days for your balance to update, following any activity. If after this time you still have a query, please contact our Customer Service teams via email at customer.services@game.co.uk Finally, during the post-launch period we have seen much higher volumes of customer queries across all of our communication channels, be that email, on the 'phones and across Twitter and Facebook. We know that we have inconvenienced many of you and would like to apologies again for this. Our teams are working to ensure that we resolve as many of your calls as swiftly as we possibly can and we are extremely appreciative of your continued patience as we do this. Thank you The GAME Online Team * Hours of Operation: Monday to Saturday, 9am to 6pm. Calls cost 10p per minute; calls from mobile and some networks may be higher.

Game.co.uk Apology

[eShelobik]

kuna ma game.co.uk accoundi alt kuskilt oma pre-ordereid ei leia ja game saatis mulle sama kirja raha maha võtmise kohta, siis eemaldasin lihtsalt kred. kaardi sealt. Pole hetkel õrna ideed, mis preorderid seal võiksid üleval olla.

[aivo80]

eShelobik, Oli vist track order või My orders menüü

[Ravenclaw]

Nu ma riskisin ja tegin game.co.uk preorderi ära, loodame et nad midagi seal nässu ei keera ja panevad varakult teele. Osadel väidetavalt on juba GOW3 mäng posti pandud

[beastbeats]

[Ravenclaw]

nu tavaliselt jõuab pakk õigel päeval kohale siis kui elad inglismaal, nii palju kui muude pre orderitega kokku puutunud pole ma siiani veel release päeval neti poest tellitud pakki kunagi kätte saanud.

[aise]

[liiver]

Kui suur see oht seal zavvi.comis on et seda tolli tahetakse? Või kuidas seda üldse tahetakse,palju see on? On kellelgi siit tahetud?
Tahaks teha ühe ~100eurise orderi mis sisaldab kontrollerit,mängu ja ühte preorderit.

[beastbeats]

liiver, Zavvi saadab kõik asjad eraldi pakkidena. Osad mu tuttavad on pidanud maksuvaba piirmäära (22 eurot) ületanud saadetiselt täiendavalt makse maksma; teised jällegi mitte - ühesõnaga loterii, kuid asi millega peaks kindlasti arvestama.

[liiver]

et siis kindlam oleks tellida asjad eraldi kuid siis maksta iga tellimuse pealt 1€ transat? Või kui koos tellida siis nad panevad teele ikka eraldi ja igal pakil on oma väärtus peal? segane värk

[beastbeats]

liiver, postikulu arvestamine käib Zavvi'is per item (loe: tasu võetakse iga eseme mitte tellimuse pealt), seega võid iga asja eraldi tellida...

[eddvin]

ma just tellisin zavvist neli mängu ja postikulu tuli per order

[FruityLoop]

Kas keegi saaks abistada eBay'st Fifa 11 Online Pass'i (£2,99) tellimisega?

[beastbeats]

[aivo80]

Eile tuli game.co'st kiri, kus vabandati ette ja taha ja öeldi, et mu preorderiga on kõik korras, kuid ma ei saa seda tühistada jne. Lisaks kantakse kontole 3000 boonus punni. AGA. Ma ei saa nüüd aru, kas tegu on selle preorderiga, mis oli kadunud listist või siis sellega, mis seal ilusti istub ja kadunud pole olnudki...samas seda viimast sai tühistada jne. Eks elame ja näeme siis, mis asjast saab.

[sukelduja]