[roostevaba]

[Hive]

Dear Mr. Kaldoja,

Thank you for contacting Logitech's Electronic Technical Support.

I am sorry to learn that the battery charge of the Logitech MX1000 Laser mouse is not lasting long.

The MX1000 Laser mouse is provided with non-replaceable rechargeable Lithium ion batteries which on complete charge should last approximately 14 days.

If the charge of the mouse is not lasting even after a complete charge, then the mouse could be defective. Please contact your point of purchase for an exchange during the warranty period.

If you are not able to return the device to the point of purchase, please write back to me with the following details.

1. The M/N: of the product (Model Number).
2. The S/N or PID: of the product (Serial Number or PID Number).
3. The P/N: of the product (Part Number).
4. Your Full Postal Address, area zip code, city, country & daytime Telephone Number.
5. Dealer Name, Address & Telephone Number.
6. The reason dealer did not exchange the product.
7. Purchase Date.
8. Results of charging the mouse completely.

Should you have any other queries, please do not hesitate to write back to me.

If you have any additional questions regarding your product, please feel free to visit our website at http://www.Logitech.com

Kind Regards,

Shreenand B.
Logitech Europe SA
European Customer Support


Pean poodi viima või saan kuidagi valetada ?

Äkki kirjutan,et vanaisa ostis jõuludeks aga vanaisa suri ära ja ma ei tea kust ta ostis selle ?

[Lotharius]

If you are not able to return the device to the point of purchase, please write back to me with the following details.

Siin ju selgelt öeldud, et kui pood ei vaheta, siis saadad neile need küsitud andmed ja saad nendelt.

[Mihkel.]

Huvitav kas karbil on need kirjas? Teoreetiliselt peaks olema ikka.

[roostevaba]

[Hive]

[Lotharius]

Mida sul valetada on vaja? Kaua sul see hiir on olnud? Kui üle aasta, siis saadetakse sind K-salongist kukele ja tuled sama targalt tagasi. Seal öeldud selgelt, et kui ei vahetata poes, siis saata neile enda andmed ja tuleb sealt hiir. Ja kui on nõutud põhjust, miks poes ei vahetata, siis kirjutad, et üle aastaste toodete puhul OU Klisseran (K-arvutid) ei teosta garantii korras vahetust.

[Hive]

On küll üle aasta

[arm2004]

ma pean 3-da jaanuarini ootama, siis peaks oma MX5000 ka saama välja vahetatud põhimõtteliselt oleks ka Eestis garantiisse võetud, aga sellega kaasneks igasugune edasi-tagasi (saarelt mandrile ja vastupidi) saatmine, mille kulud läheks minu taskust. mul lihtsam asjad ära lõhkuda ja pilt meilida
kusjuures hiire lollused ja laadimised kannatab ära, aga klaver andis lambist saba. seega õigustatult küsin uut, ei ole lihtsalt külma tegemise peal väljas

[Mihkel.]

Saab keegi omanik öelda kas hiire all ja vastuvõtja all olevad S/N, M/N ja P/N kattuvad? Hiire klaveri komplektil ei kattunud, aga äkki ainult hiirel kattub?

[mikk36]

aga kas peaksid kattuma ?

[Hive]

[roostevaba]

[Mihkel.]

[roostevaba]

[Hive]

Dear Mr. Kaldoja,

Thank you for contacting Logitech's Electronic Technical Support.

I thank you for getting back with the information.

I am glad to inform you that, I am shipping you a new Logitech MX1000 Cordless mouse for your existing defective cordless mouse, free of cost.

Once you get the new cordless mouse, I request you to cut the power supply plug and USB and PS/2 receiver plugs of the old cordless mouse and pack them in an envelope and send it to the following address:

Logitech Service Center
c/o Sykes Enterprises
ID 071223-000145
Roffhausener Landstrasse 18d
26419 Schortens
Germany

We need the above-mentioned part to close your case. You will be receiving the cordless mouse within 15 days. You do not have to confirm receipt of this e-mail.

Should you have any further questions, do not hesitate to get back to me.

If you have any additional questions regarding your product, please feel free to visit our website at http://www.logitech.com

Kind Regards,

Anees Ur Rahman
Logitech Europe SA
European Customer Support

[roostevaba]

[Hive]

Hea jõulukingitus

[Refused]

Ka mulle tuli täna kiri, et 10 päeva jooksul peaks uus hiir saabuma koos jõuluõnnitlustega

[roostevaba]

nad ikka seal logitechis päris lihtsalt jagavad neid uusi hiiri. Päris üllatus tegelt...

[sakinaga]

[mikk36]

[Hive]

See tuleb postkontorisse ja siis pean sinna järgi minema ?

[roostevaba]

[Mihkel.]

Mulle pandi ka nüüd uus hiir teele. Piisas kui kirjutasin vastuvõtja alt numbrid.